Food Delivery: Issues And Recommendation Towards  Its Halal Supply Chain

Nur Farhani Zarmani; Aida Syamimi Zulkarnain; Mohd Amzari Tumiran

Authors

Nur Farhani Zarmani Senior lecturer
Aida Syamimi Zulkarnain Graphic Designer
Mohd Amzari Tumiran

Keywords:

Halal, Food, Delivery, Logistic, Transportation

Abstract

There were fewer options for our Muslim consumers to choose from when ordering food online. There is always a risk of contamination when the driver picks up from an uncertified halal restaurant but then picks up from a halal-approved restaurant and delivers food with the same delivery bag to the customer. Besides that, the emphasis on the need for halal food delivery is still low. The main focus of this research is to identify issues in food delivery based on the perspective of halal and to recommend best practices in developing halal food delivery in Malaysia. To achieve the objective, the methodology used in this research is by conducting in-depth interview with halal executive, trainer and senior manager of a logisitc company and halal related agency. The data collected were then analysed thematically and the findings showed that there are internal and external issues in halal food delivery. Thus, the best practices are divided into three (3) aspects: personnel, system and facilities obtained from the transcript interviews or the acts and regulations.

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Author Biographies

Nur Farhani Zarmani, Senior lecturer

Academy of Contemporary Islamic Studies, Universiti Teknologi MARA, 40450 Shah Alam, Selangor.

Aida Syamimi Zulkarnain, Graphic Designer

One Syabab Sdn Bhd, No 28, Jalan Perindustrian Suntrack HUB Perindustrian Suntrack, Off Jalan P1A, Seksyen 13 Bandar Baru Bangi, 43000 Bangi, Selangor.

Mohd Amzari Tumiran

Senior lecturer, Academy of Contemporary Islamic Studies, Universiti Teknologi MARA, 40450 Shah Alam, Selangor.

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