Keberkesanan Strategi Komunikasi Bahasa Arab Dalam Meningkatkan Kemahiran Di Kalangan Mutawif Belia
Effectiveness Of Arabic Language Communication Strategies In Improving Skills Among Youth Mutawif
Keywords:
Arabic, Communication, Strategy, Mutawifs, Umrah, ServicesAbstract
The use of Arabic communication strategies in improving the skills of youth mutawif, especially in the context of managing the congregation while in the Holy Land, has become an increasingly important research topic and needs to be a priority in improving the skills and quality of youth mutawif services. This study presents four main objectives that include the analysis of the most effective communication strategies, the influence of the use of Arabic on the quality of service during Umrah, and the long-term effects of the use of such strategies on the skills and quality of service after returning from Umrah. By involving youth mutawif respondents aged 15 to 45 years, this study uses a survey method and a set of questionnaires through Google Form to collect data from 60 complete respondents. The data was then analyzed using various statistical methods such as percentages, frequencies, T-test samples, and Pearson's correlation. The main findings of this study show the effectiveness of youth mutawif communication strategies in the holy land. This communication strategy has been proven to help pilgrims go through worship more smoothly and effectively, increase understanding, and reduce anxiety among pilgrims. These results provide confidence in the ability of the instrument to provide results that can be generated across the various samples available, also providing the effectiveness of Arabic communication strategies. The analysis that has been carried out provides an in-depth understanding of the needs of the youth mutawif in mastering Arabic communication. It is hoped that the results of this study can provide a deeper understanding of the importance of implementing an effective Arabic communication strategy in improving the skills and quality of youth mutawif services in the context of Umrah worship.
Abstrak
Penggunaan strategi komunikasi Bahasa Arab dalam meningkatkan kemahiran mutawif belia terutama dari sudut konteks mengendalikan jemaah ketika berada di Tanah Suci telah menjadi topik kajian yang semakin penting dan perlu menjadi keutamaan dalam meningkatkan kemahiran dan kualiti perkhidmatan mutawif belia. Dalam kajian ini, memaparkan empat objektif utama yang merangkumi analisis strategi komunikasi yang paling berkesan, pengaruh penggunaan Bahasa Arab terhadap kualiti perkhidmatan semasa umrah, dan kesan jangka panjang penggunaan strategi tersebut terhadap kemahiran dan kualiti perkhidmatan selepas kembali dari umrah. Dengan melibatkan responden mutawif belia berumur 15 hingga 45 tahun, kajian ini menggunakan kaedah tinjauan dan set soal selidik melalui Google Form untuk mengumpulkan data dari 60 responden yang lengkap. Data tersebut kemudiannya dianalisis menggunakan pelbagai kaedah statistik seperti peratusan, frekuensi, ujian sampel T-Test, dan korelasi Pearson. Dapatan utama kajian ini menunjukkan keberkesanan strategi komunikasi mutawif belia di tanah suci. Strategi komunikasi ini telah terbukti membantu jemaah haji menjalani ibadah dengan lebih lancar dan berkesan, meningkatkan kefahaman dan mengurangkan kebimbangan dalam kalangan jemaah. Hasil ini memberikan keyakinan akan kemampuan instrumen untuk memberikan hasil yang dapat dijanakan merentasi pelbagai sampel yang tersedia, juga memberikan keberkesanan strategi komunikasi Bahasa Arab. Analisis yang telah dijalankan memberikan pemahaman mendalam tentang keperluan mutawif belia dalam menguasai komunikasi Bahasa Arab. Diharapkan hasil kajian ini dapat memberikan pemahaman yang lebih mendalam tentang pentingnya pelaksanaan strategi komunikasi Bahasa Arab yang efektif dalam meningkatkan kemahiran dan kualiti perkhidmatan mutawif belia dalam konteks ibadah umrah.
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