A Pilot Study On The Level Of Interpersonal Communication Competency From An Islamic Perspective Among Neighbors In Temerloh, Pahang

Kajian Rintis Tahap Kecekapan Komunikasi Interpersonal Dari Perspektif Islam Dalam Masyarakat Berjiran Di Temerloh, Pahang

Abstract

This article aims to discuss the level of interpersonal communication competency among neighbors and its practice in alignment with Islamic teachings through a pilot study conducted in Temerloh, Pahang. The study employed a quantitative approach using a 30-item questionnaire answered by 58 respondents. Findings indicate that the overall level of interpersonal communication competency is high, with the highest scores recorded for items such as expressing gratitude (mean=4.52) and speaking gently (mean=4.28). However, a weakness was identified in initiating verbal communication, which was rated at a moderate level (mean=3.24). This suggests the need for efforts to enhance this skill to improve neighborly relations. From the perspective of Islamic practices, mahmudah (commendable) communication was found to be at a high level, such as being cautious when speaking (mean=4.36), while mazmumah (reprehensible) communication was effectively avoided, reflected by a low level, such as in gossiping (mean=1.41). These findings affirm that neighbors in Temerloh tend to practice mahmudah values while avoiding communication behaviors inconsistent with Islamic teachings. The study concludes that effective interpersonal communication is a crucial foundation for fostering a harmonious society. The study’s implications highlight the necessity of awareness programs and communication training focusing on strengthening mahmudah values and improving the ability to initiate communication. Furthermore, the study provides an avenue for future research on the relationship between interpersonal communication and the development of more integrated and harmonious communities.