ADAPTIVE INFORMATION SERVICE DEVELOPMENT STRATEGY TO IMPROVE INFORMATION LITERACY AND STUDENT LEARNING INDEPENDENCE
DOI:
https://doi.org/10.64757/alqanatir.2025.346/1304Keywords:
Digital, Technology, School, Libraries, DynamicAbstract
The rapid advancement of digital technology has transformed the role of school libraries from traditional repositories of books to dynamic centers of information and learning. This study explores strategies for developing adaptive information services in school libraries to enhance students' information literacy and foster independent learning skills. Employing a qualitative descriptive approach, data were collected through semi-structured interviews, participatory observation, and documentation at SMA Negeri 3 Bukittinggi. The findings indicate that students exhibit diverse information needs and preferences, favoring digital and visual formats such as infographics and videos. In response, librarians have adopted adaptive service strategies, including embedded librarianship, collaborative teaching with educators, repackaging content into accessible formats, and integrating digital tools to improve access and engagement. Additionally, personalized services such as individual consultations and information literacy training have proven effective in increasing student participation and critical thinking. However, challenges persist, including limited digital infrastructure, insufficient librarian competencies, and the absence of national guidelines for adaptive library services. Based on these findings, recommendations are proposed for stakeholders, including the integration of information literacy into the national curriculum, investment in digital infrastructure, and professional development for school librarians. This study contributes to the evolving discourse on school library innovation by presenting a comprehensive model for adaptive information services grounded in user-centered design and pedagogical collaboration.
Downloads
References
REFERENCES
Book
Creswell, J. W., & Creswell, J. D. (2022). Research design: Qualitative, quantitative, and mixed methods approaches (6th ed.). SAGE.
Miles, M. B., Huberman, A. M., & Saldana, J. (2020). Qualitative data analysis: A methods sourcebook (4th ed.). SAGE.
Journal
Adjei, S. (2022). Examining information seeking behaviour among students in selected senior high schools in Greater Accra Region, Ghana. Asian Journal of Information Science and Technology, 12(2), 47–54. https://doi.org/10.51983/ajist-2022.12.2.3351
Anderson, A. M., & Robinson, B. (2024). We adapt as needed: Autism services at liberal arts college libraries. The Journal of Academic Librarianship, 50(1). http://dx.doi.org/10.1016/j.acalib.2023.102817
Anjali, M. E. C., & Istiqomah, Z. (2023). Competence improvement of school libraries in realizing adaptive service innovation. Record and Library Journal, 9(1), 35–47. https://doi.org/10.20473/rlj.V9-I1.2023.35-47
Bakhtiar, H. A., Abu, R., & Shaifuddin, N. (2024). Sustainable collaboration between public libraries and school resource centers: Advancing digital information literacy in the digital age. Journal of Information and Knowledge Management, 14(2), 50–60. https://doi.org/10.24191/jikm.v14i2.4467
Decker, E. N. (2021). Reaching academic library users during the COVID-19 pandemic: New and adapted approaches in access services. Journal of Access Services, 18(2), 77–90. https://doi.org/10.1080/15367967.2021.1900740
DeVille, S. D., & Sughrue, J. A. (2023). Linking library use to student engagement. Journal of Library Administration, 63(2), 179–199. https://doi.org/10.1080/01930826.2022.2159240
Dewi, S. R. (2024). The effect of using digital technology on the information literacy skills of high school students. Journal Smart Education of Research, 1(1), 6–11.
Donkoh, S., & Mensah, J. (2023). Application of triangulation in qualitative research. Journal of Applied Biotechnology & Bioengineering, 10(1), 6–9. https://doi.org/10.15406/jabb.2023.10.00319
Ember, K. (2022). Digital media and self-learning: The role of the library. Norma, 27(1), 99–109. https://doi.org/10.5937/norma27-36169
Estiningtyas, M. A. (2021). Analisis kebutuhan informasi siswa kelas XII di SMA Khadijah Surabaya. Tibanndaru: Jurnal Ilmu Perpustakaan Dan Informasi, 5(1), 122–136. https://doi.org/10.30742/tb.v5i1.1566
Gillum, S. (2024). The changing face of public services in health sciences libraries post-pandemic. Medical Reference Services Quarterly, 43(1), 1–10. https://doi.org/10.1080/02763869.2024.2330244
Hakim, F., & Siddiqui, Z. H. (2024). The effectiveness of leadership policies in creating a digital library system. Development: Studies in Educational Management and Leadership, 3(1), 65–78.
Hamilton, B. J. (2012). Embedded librarianship in a high school library: Cultivating student participatory literacy and personal learning environments. Library Technology Reports, 48(2), 21–28.
Irawati, I., Laksmi, Rahmi, Wijayanti, L., & Kristiningsih, T. (2024). School librarian experience as an agent in fostering a reading culture. IFLA Journal. https://doi.org/10.1177/03400352241254542
Joing, I. (2023). The school library: An important place for adolescents’ well-being. Journal of Library Administration, 63(6), 777–796. https://doi.org/10.1080/01930826.2023.2240192
Kavitha, N., & Chandrashekara, M. (2022). Information needs and information seeking behaviour of secondary school students in Mysore North Block: A study. Asian Journal of Information Science and Technology, 12(1), 18–25. https://doi.org/10.51983/ajist-2022.12.1.3032
Li, Q., Wong, J., & Chiu, D. K. W. (2024). School library reading support for students with dyslexia: A qualitative study in the digital age. Library Hi Tech, 42(5), 1517–1541. https://doi.org/10.1108/LHT-03-2023-0086
Li, Z. (2023). Information service innovation in college libraries based on big data analysis. Applied Mathematics and Nonlinear Sciences, 9(1), 20231212. https://doi.org/10.2478/amns.2023.2.00338
Masenya, J., & Mashabela, G. (2025). Going mobile for smart public libraries: Factors influencing the adaption of smartphones in accessing EIRs. South African Journal of Library and Information Science, 91(2). https://doi.org/10.7553/91-2-2379
Mehta, D., & Wang, X. (2020). COVID-19 and digital library services—A case study of a university library. Digital Library Perspectives, 36(4), 351–363. https://doi.org/10.1108/DLP-05-2020-0030
Merga, M. K. (2020a). How can school libraries support student wellbeing? Evidence and implications for further research. Journal of Library Administration, 60(6), 660–673. https://doi.org/10.1080/01930826.2020.1773718
Merga, M. K. (2020b). School librarians as literacy educators within a complex role. Journal of Library Administration, 60(8), 889–908. https://doi.org/10.1080/01930826.2020.1820278
Merga, M. K. (2021a). Libraries as wellbeing supportive spaces in contemporary schools. Journal of Library Administration, 61(6), 659–675. https://doi.org/10.1080/01930826.2021.1947056
Merga, M. K. (2021b). The role of the library within school-level literacy policies and plans in Australia and the United Kingdom. Journal of Librarianship and Information Science, 54(3), 469–481. https://doi.org/10.1177/09610006211022410
Muis, A., & Fendy. (2024). Penerapan teknologi informasi pada perpustakaan. Journal Papyrus: Sosial, Humaniora, Perpustakaan dan Informasi, 3(2), 1–13. https://doi.org/10.59638/jp.v3i2.49
Munip, L., Tinik, L., Borrelli, S., Randone, G. R., & Paik, E. J. (2022). Lessons learned: A meta-synthesis examining library spaces, services and resources during COVID-19. Library Management, 43(1/2), 80–92. https://doi.org/10.1108/LM-08-2021-0070
Nafisah, S. (2022). Urgency of digitizing school libraries in Indonesia’s post-truth era: A cross-perspective review. Jurnal Kajian Informasi & Perpustakaan, 10(2), 157–172. https://doi.org/10.24198/jkip.v10i2.35702
Nazim, M., & Ali, A. (2025). An investigation of access to library facilities and services for persons with disabilities in India. IFLA Journal, 51(1), 12–25. https://doi.org/10.1177/03400352241310532
Odularu, O. I. (2025). A review on the germaneness of libraries in sustaining information technology services: Rethinking towards futuristic strategies implementation. Library Management, 46(1/2), 109–131. https://doi.org/10.1108/LM-11-2023-0118
Okunlaya, R. O., Abdullah, N. S., & Alias, R. A. (2022). Artificial intelligence (AI) library services innovative conceptual framework for the digital transformation of university education. Library Hi Tech, 40(6), 1869–1892. https://doi.org/10.1108/LHT-07-2021-0242
Panda, S., & Chakravarty, R. (2022). Adapting intelligent information services in libraries: A case of smart AI chatbots. Library Hi Tech News, 39(1), 12–15. https://doi.org/10.1108/LHTN-11-2021-0081
Ridlwan, M., Munfarikah, A., Camelya, L., & Nofan, M. (2025). Peran perpustakaan digital dalam pembelajaran literasi digital siswa sekolah dasar. Semantik: Jurnal Riset Ilmu Pendidikan, Bahasa dan Budaya, 3(1). https://doi.org/10.61132/semantik.v3i1.1400
Sibiya, P. T. (2024). Incorporating digital scholarship content in South African library and information science schools. Library Management, 45(3/4), 243–257. https://doi.org/10.1108/LM-08-2023-0085
Tinmaz, H., Lee, Y.-T., Fanea-Ivanovici, M., & Baber, H. (2022). A systematic review on digital literacy. Smart Learning Environments, 9(21). https://doi.org/10.1186/s40561-022-00204-y
Webber, C., Bohan, K., Collins, H., Ewens, J., Wilkinson, K., & McGeown, S. (2024). Beyond books: High school librarians as champions of pupil inclusivity, autonomy, and reader development. Journal of Librarianship and Information Science, 1–13. https://doi.org/10.1177/09610006241230101
Wheeler, T. R., Delgado, D., Albert, P. J., Maamar, S. B., & Oxley, P. R. (2022). Transforming and extending library services by embracing technology and collaborations: A case study. Health Information & Libraries Journal, 39(3), 294–298. https://doi.org/10.1111/hir.12439
Wyk, B. van. (2023). Library and information services’ reflections on emergency remote support and crisis-driven innovations during pandemic conditions. IFLA Journal, 49(3), 304–316. https://doi.org/10.1177/03400352231166747
Ylipulli, J., Pouke, M., Ehrenberg, N., & Keinonen, T. (2023). Public libraries as a partner in digital innovation project: Designing a virtual reality experience to support digital literacy. Future Generation Computer Systems, 149, 594–605. https://doi.org/10.1016/j.future.2023.08.001
Internet
Apriola, S. Z. (2023, September 19). Penerapan teknologi informasi perpustakaan untuk meningkatkan mutu layanan perpustakaan. D3 Perpustakaan UNAIR. https://perpustakaan.vokasi.unair.ac.id/2023/09/19/penerapan-teknologi-informasi-perpustakaan-untuk-meningkatkan-mutu-layanan-perpustakaan/
EdTech Magazine. (2022, July). Tech-savvy school librarians provide value to modern learners. https://edtechmagazine.com/k12/article/2022/07/tech-savvy-school-librarians-provide-value-modern-learners
eSchool News. (2024, September 12). Beyond the bookshelves: 3 ways school libraries have evolved to support student. https://www.eschoolnews.com/innovative-teaching/2024/09/12/3-ways-school-libraries-have-evolved-students/
SMA Negeri 3 Bukittinggi. (2022). Profil sarana dan prasarana sekolah. https://id.scribd.com/document/605218812/profil-SMAN-3-BUKITTINGGI-2022-10-28-17-41-47
SMA Negeri 3 Bukittinggi. (2023). Sarana dan prasarana. https://sman3bukittinggi.sch.id/infrastructure
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Lailatur Rahmi

This work is licensed under a Creative Commons Attribution 4.0 International License.